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WFHI review

Labels bilkul confusing the, bas support thoda tha sahi

2 out of 52 of 5Verified purchaseSupport and communication

Labels bilkul confusing the, bas support thoda tha sahi

Support se baat karte waqt mujhe lag raha tha ke labels aur instructions jo software mein diye gaye hain, wo bilkul clear nahi the. Button ke naam aise the jo samajh nahi aa raha tha ki wo kaunse function ke liye hain. Manual mein bhi instructions confusing thi, jiski wajah se mujhe kaafi time waste karna pada. Dialer aur calling tools ka interface thoda complex tha, jisse workflow disturb hua. Lekin ek baat main yes maanungi ki telephonic support available tha aur response mila usual time mein. Par woh bhi zyada help nahi kar paya kyunki support agent khud labels ke matlab acche se samajh nahi pa rahe the. Database access ke baare mein poochha toh valuable info mili, but overall communication aur terms ko clearly explain karna better hona chahiye tha. Thoda jyada straightforward aur user-friendly hona chahiye product, tabhi effective ho sakta hai kisi ke liye.

Sujata Reema BakshiAndhra Pradesh, IndiaExperience: Published:
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