Labels bilkul clear nahi the yaar
Yaar, main soch rahi thi ki jab sign-up karungi toh sab kuch simple hoga, par poora process itna confusing tha ki samajh hi nahi aaya kya kya karna hai. Jo sales information app mein di thi, uske labels itne ajeeb the ki samajhne mein asli me dikkat hui. Dialer aur calling tools ko use karne ki koshish mein itna time waste hua ki frustration badh gayi meri. Training ki baat karu toh wo bhi thodi scattered lagi, jaise proper flow hi nahi tha. Support ko call bhi kiya par zyada kuch helpful nahi mila, jaise sab kuch complicated bana kar rahe hain bas. Database feature ko samajhna mushkil lag raha tha kyunki labels sahi nahi diye gaye. Invoice aur payment process bhi itna clear nahi tha, mujhe baar baar confirm karna padta ki kya main sahi kar rahi hoon ki nahi. Honest bataun toh mujhe lagta hai ki yeh product mere liye nahi tha, ya toh mujhe zyada guidance chahiye thi ya phir UX design mein better clarity honi chahiye thi. Overall mujhe lagta hai yeh system mujhe handle karne ki capacity se bahar tha.