Labels aur wording zyada clear hone chahiye
Training aur onboarding ke dauran mujhe laga ki jo labels aur instructions diye gaye hain, wo utne samajhne layak nahi the. Kabhi kabhi lagta tha ki ye terms confusing hain, jo mujhe aur time lene par majboor karte hain. Software ke kuch buttons aur fields aise the jinke naam mujhe pehle se familiar nahi lag rahe the, aur is wajah se maine baar-baar galat cheeze select ki. Dialer tool use karte samay bhi mujhe samajh nahi aaya ki kuch options ka kya matlab hai. Support team se poochne pe thoda clarity mili, lekin shayad training material me ye cheez clear nahi batai gayi thi. Onboarding ke process me mujhe adhik delays is wajah se lage, ki mujhe baar-baar samajhna pada ki kis cheez ka purpose kya hai. Payment aur invoicing process theek tha, koi problem nahi hui usme. Par overall, agar terminology aur labels straightforward hote toh shayad training experience kaafi smooth hota. Is wajah se main thoda disappointment feel karta hoon, kyunki clarity me aur behtari ki zaroorat hai.