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WFHI review

Labels aur wording thodi mixed feelings deti hai

3 out of 53 of 5Verified customerSupport and communication

Labels aur wording thodi mixed feelings deti hai

Mujhe yeh lag raha tha ki jab maine support ko call kiya tab terminology aur labels use karne mein thoda confusion tha. Kabhi dialer ke settings clear the, kabhi unke buttons ke naam kuch ajeeb lage, jiski wajah se samajhna mushkil hua ki actually kya action lena hai. Support line pe baat karte waqt mujhe ye bhi sochna pada ki shayad meri language ya unka wording match nahi kar raha tha, matlab thoda language barrier jaisa laga. Lekin jo overall feeling thi woh thodi mixed thi kyunki support wala banda polite tha aur madad bhi kar raha tha, bas direction thodi unclear thi. Jab main is software ko use karta hoon toh aise labels aur phrases slowly samajh pa raha hoon, par pehle mujhe thoda ajeeb lagta tha. I would say the entire support felt like ek combination of helpful intent but deployment mein thodi uncertainty.

Bhavesh SharmaNagaland, IndiaExperience: Published:
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