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WFHI review

Labels aur wording theek thi, thoda confusing moment tha

4 out of 54 of 5Verified customerSupport and communication

Labels aur wording theek thi, thoda confusing moment tha

Mujhe laga tha ki support team ke labels aur wording achhi clear hongi, jis hisaab se product describe hua tha. Shuruaat mein mujhe kuch buttons aur options ka naam samajhne mein thoda confusion hua because kuch words thode technical lagte the, jo mere liye thoda out of context the. Lekin jab training ke dauraan woh terms explain kiye gaye, toh samajh mein aaya ki ye sab logically kaam karte hain. Dialer aur database features ke labels mostly intuitive the, par invoices section mein thoda inconsistent naming feel hui. Support team ne jab respond kiya toh woh bhi clearly samjhaane ki koshish kar rahe the, jo achha tha. Payment aur sign-up steps bhi straightforward lagte hain, lekin un ke labels pe thoda kaam hona chahiye for easier navigation. Overall, meri raaye mein ye system user-friendly hai, bas kuch small terminologies better ho sakti hain taaki har user ko samajh mein jaldi aaye.

Naina DeoKarnataka, IndiaExperience: Published:
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