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WFHI review

labels aur wording theek nahi lage

2 out of 52 of 5Verified purchaseSupport and communication

labels aur wording theek nahi lage

Main support team se kaafi baar baat kar chuki hoon, par mujhe lagta hai ki software ke jo labels aur instructions hain, woh thoda confusing hain. Jab calling tool use karti hoon, toh kuch buttons par jo text likha hota hai wo mujhe use karne mein dikkat karta hai, kyunki mujhe samajh nahi aata ki exactly uska function kya hai. Training mein bhi similar cheezein thi, jab database feature explain kiya gaya, us time bhi labels aur terminology clear nahi thi. Main samajhti hoon ki automation updates kaam karte hain, lekin sometimes update notifications bhi complicated language mein hote hain, jo plain user ke liye helpful nahi lagti. Support ne mujhe answers diye, par mujhe laga ki agar wo terms zyada simple hote to onboarding aur usage asaan hota. Mujhe sign-up aur payment process mein zyada dikkat nahi aayi, wo straightforward tha, par communication mein jo language istemal hoti hai usmein sudhar ki zarurat hai. Overall, software ke terms user-friendly hain yeh main nahi kahungi.

Keerthi KarnikHaryana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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