Labels aur wording se confusion hi hua
Maine WFHI ke software mein support ke saath kaafi baatein ki hain, par honestly labels aur wording kaafi confusing the. Jab bhi main kuch kaam karne ki koshish karta tha, toh lagta tha ki instructions properly clear nahi hain, jisse mujhe baar-baar samjhane padta tha ki main kya chahta hoon. Support team ne bhi kai baar mujhe alag tarah samjhaya, par phir bhi mujhe lagta hai ki labels mein consistency nahi hai aur wo terms jo use kiye jaate hain unka matlab pura samajhna mushkil hota hai. Online database aur dialer use karte waqt bhi mojud labels thik se meaning convey nahi kar paate. Payment aur invoicing ke terms bhi thode unclear hain, jinke wajah se mujhe jyada confusion hua. Overall, mujhe support ki courtesy theek lagi, par agar software ke labels aur explanation clearer hote toh kaafi madad milti. Is baat ko main baar-baar explain kar chuka hoon, par chalta waise hi focus karte hain.