Labels aur wording samajhne me zyada mehnat lagi
Software ke andar jo labels aur wording use ki gayi hain, wo mere liye kaafi confusing rahi. Interface pe options properly describe nahi kiye gaye hain, jis wajah se mujhe baar baar samajhne me dikkat hui ki kis button ka kya matlab hai. Dialer aur database sections mein terms ka use inconsistent lagta hai, jaise kuch jagah 'call list' aur kahin 'dial queue' use hua hai, jo mujhe ek jaisa nahi laga. Isse workflow me tezi nahi aayi aur baar-baar guesswork karna pada. Sign-up aur invoicing ke steps bhi clear nahi the, kyunki har jagah bhar bhar ke technical shabd the bina zyada explanation ke. Agar thoda aur user-friendly language hoti toh shayad use karna asaan hota. Support se baat ki toh wo thaara madadgar tha, par mujhe lagta hai ki initial interface ko samajhna mein kaafi time gaya aur thoda frustrating bhi tha.