Labels aur wording samajhna tha challenging
WFHI ka software use karte waqt mujhe sign-up aur onboarding ke dauraan labels aur wording samajhne mein kaafi mehnat karni padi. Jo cheezein software mein dikhayi deti thi, unka matlab sabke liye clear nahi hota. Dialer aur calling tools ke options mein apne liye meaning samajhna thoda confusing laga kyunki terms repetitive aur unclear the. Database feature ke liye jo explanations diye gaye thay, unka context thoda alag tha jo sochne par majboor karti thi. Main bar-bar apne aap se puch rahi thi ki sahi option kya hai, is process mein energy lag gayi. Training session mein bhi jab labels ko handle kar rahi thi, toh mujhe lagta tha ki thoda aur precise info mile toh acha hota. Payment aur invoicing process mein bhi ajeeb si terms thi jise samajhna tough tha, aur jab telephonic support se poocha, toh response bhi thoda vague mila. Overall, kaafi effort lagana pada mujhe software ko acche se samajhne ke liye, jiski wajah se initial experience frustrating ban gaya tha.