Labels aur wording ne mujhe confuse kar diya
Maine jab sign-up process shuru kiya, tab mujhe ek particular moment bohot ajeeb laga jahan pe invoice aur payment ki terms ko itne clear tareeke se label nahi kiya gaya tha. Woh part jahan mujhe invoice for payment dekhna tha, samajh nahi aaya ki woh invoice confirmation ya payment receipt hai ya dono alag alag. Baaki toh thoda vague raha poora sales information, matlab main poore process ko lekar fully sure nahi thi ki kya kya options hain. Muze lagta hai ki agar labels thoda zyada simple aur direct hote toh main kahi zyada confident feel karti sign-up ke time. Persistent confusion ki wajah se mujhe lag raha tha ki shayad main kisi galat package ke liye sign up kar rahi thi. Support mein poori baar koi clear explanation nahi mila, toh sales aur pre-purchase phase mein ye ek noticeable issue ban gaya.