2 out of 52 of 5Verified purchaseTraining and onboarding
Labels aur wording ne confusion create kiya
Training aur onboarding ke dauraan labels aur wording ko lekar kuch inconsistencies dekhi gayi. Kuch terms clear nahi the, jisse samajhne mein frustration hua. Support documents mein bhi kai baar same feature ke liye alag-alag words use kiye gaye, jiska effect onboarding speed par pada. Jo explanations the, woh adhik technical aur kabhi-kabhi vague lage. Acchi baat yeh thi ki telephonic support available tha, jisne kuch doubts clear kiye. Pehla impression yeh tha ki sab kuch flow mein hoga par clarity ki kami thodi bhaari padti thi. Payment aur invoicing process simple thi aur unmein koi dikkat nahi hui, jo ek positive factor raha. Mera yeh kehna hai ki wording aur labels par thoda dhyan diya jaye toh better user experience possible hai.