Labels aur wording ne confusion badhaya, samajhne mein pareshani hui
Maine jab WFHI software access kiya, tab mujhe pehli cheez jo confusing lagi woh thi terminology aur labels jo interface mein diye gaye the. Dashboard pe jitne bhi buttons the unka meaning thoda unclear tha, aur dialer section mein bhi kuch features aise the jinke naam common nahi the, jiski wajah se mujhe samajhne mein paicheedaai hui ki kaunsa option kya karta hai. Maine training ko follow kiya tha, lekin phir bhi jab maine pehli baar calls initiate karne ki koshish ki, tab mujhe laga ki shayad labels change ya improvement chahiye. Sign-up aur payment process toh thik tha, lekin software ke andar jo wording thi, usne mera flow disturb kiya. Support mein baat ki toh unhone kuch madad ki, lekin wo step-by-step clear explanations nahi de paaye. Main last tak confused raha ki kaunse option se kaunse function activate karna hai, aur is confusion ne mera pura experience impact kiya. Jab tak ye confusion clear nahi hota, mujhe lagta hai main is software ko as confidently use nahi kar paunga.