Labels aur wording mix hai, thoda clear hona chahiye tha
Mujhe jo sales aur pre-purchase experience hua, usme mujhe ekdum se sab cheezein clear nahi lagin. Jab main sign-up kar rahi thi toh kuch labels jaise "Workflow module" Aur "Call dialer" Ko samajhna thoda mushkil tha, kyunki main nayi thi aur alag-alag terms ko ek saath compare karna padta tha. Kuch cheezein samajh aayi, jaise ki database features, lekin kuch buttons par confusion tha ki kya wo extra feature hai ya part of main package. Wording aisi hai jo shayad professional use ke liye hai, par end user ko thoda careful padhna padta hai. Dusri taraf, mujhe jo responses sales team se mile they, unmein clarity aur patience rahi jis se mera doubt thoda clear hua. Payment process thoda confusing tha initially kyunki invoice details mein kuch terms repeat ho rahi thi jo clarity nahi de rahe the. Waiting period mein mujhe thoda insight mila ki kaise ye software projects ke liye useful hoga, par overall ek balanced experience tha jisme clarity achhi nahi thi par customer care ne acha support diya.