Sabse pehle jo sales aur pre-purchase ka experience tha, usme mujhe laga ki thoda clarity missing th
Sabse pehle jo sales aur pre-purchase ka experience tha, usme mujhe laga ki thoda clarity missing thi. Product ke labels aur jo wording use hui thi, wo kabhi kabhi confusing lag rahi thi, especially jab main onboarding instructions padh rahi thi. Training sessions mein bhi koi complex point ko simplify karne mein thodi kami thi. Calling tools ke instructions clear nahi the, dialer feature ke baare mein jo details chahiye thi wo poori tarah se samajh nahi aa paayi. Database ka overall setup toh simple tha, lekin jab automatic updates aaye toh unke changes naam se aur kya expect kar sakti hoon, wo pata nahi chala. Sign-up aur payment process mein invoice mila tha, lekin wo bhi straightforward nahi tha. Support ko call karne par thoda help mili, magar agar labels aur wording better hoti toh itna struggle nahi hota. Honesty se bolu toh, mujhe lagta hai ki product mein ye choti choti cheezein adjust karni chahiye, taaki aur users ko help mile bina zyada clarification ke. Direct baat yeh hai ki product ke wording aur labels mein thoda aur improvement hona chahiye tha for smoother experience.