Labels aur wording mein kuch kami
Training aur onboarding ke dauraan mujhe laga ki software ke labels aur wording thodi confusing thi. Jab sign-up kiya toh invoice details ka presentation clear nahi tha, jiski wajah se payment process mein thoda delay hua. Training material thoda zyada technical language mein tha aur isiliye samajhne mein dikkat ho rahi thi. Database feature ka naam aur functions jo the, wo bole toh mismatched lag rahe the mere daily workflow se. Calling tools jaise dialer ka interface thoda cluttered tha, aur usme kuch buttons ka description sahi nahi tha, jisse maine support ko contact karna pada. Support team ne help ki par software ke terms aur wording is level pe nahi set kiye jise koi new user asaani se samajh sake. Automatic updates toh chalte rahe, par update notes mein bhi clarity nahi thi. Overall, yeh training experience acha toh tha par kuch sahi aur clear wording missing thi, jo zaruri thi.