Labels aur wording mein bahut confusion tha
Main generally software purchase karne se pehle pura details padhne ki aadat rakhta hoon, lekin WFHI ke sales aur pre-purchase phase mein jo documents aur labels diye gaye they, unka bhot ajeeb combination tha. Matlab, menus mein terms aise the jo kisi naye user ke liye bilkul clear nahi the, aur jo cheezein explain karni chahiye thi, wo incomplete thi. Customer portal pe sign-up ke dauraan bhi mujhe bahut saa confusing button dikhe jinke labels se mujhe samajh nahi aaya ki exact meaning kya hai, jaise ki 'Confirm Subscription' ya 'Download Setup' ka distinction thoda unclear tha. Jab main support se poocha, toh unhone thoda vague jawab diye jo mere question ko directly address nahi kar paa rahe the. Yeh sab mila ke meri overall purchase experience frustrating rahi, aur mujhe lagta hai ki sales aur communication mein thoda clarity laani chahiye. Agar wording aur labels zyada samajhne layak hote toh shayad ye problem nahi hoti.