Labels aur wording me clarity ki kami thi
Pehle toh main bola du ki mujhe ye software aur onboard karne ka plan bilkul samajh nahi aaya. Jo labels they, wo bohot ajeeb aur confusing the, matlab sales aur pre-purchase ke hisaab se koi logic nahi mila. Jab dialing tools pe gaya, tab bhi dialer ke instructions aur buttons itne clear nahi the jitna hona chahiye tha. Mujhe har ek step samajhne me zyada time laga kyunki jo wording use hui thi, wo mera flow dhyan me rakh ke nahi thi. Invoice process bhi kaafi bakwaas tha, kyunki payment karne me confusion hua ki kaunse option choose karein. Support ko call kiya toh unhone thoda help kiya but wo bhi bas general terms me tha, matlab kisi detailed explanation ka intezam nahi tha. Training sessions me bhi koi aisa manual ya guide nahi mil paya jis se main clearly samajh pata ki kaise ye software mera kaam asaan karega. Main toh sochta raha ki software install karne ke baad sab kuch automatic hoga, par automatic updates bhi kuch changes nahi laaye mere hisaab se. Database feature ke saath bhi problem thi, wo meri workflow ke saath sync nahi ho paaya. Overall, main kaafi frustrated ho raha tha kyunki mujhe laga tha saari cheeze easily samajh aa jayengi, lekin sab options ke beech main kho gaya tha without any proper guidance.