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WFHI review

Labels aur wording ko samajhne mein thodi mehnat lagi

3 out of 53 of 5Verified purchaseSupport and communication

Labels aur wording ko samajhne mein thodi mehnat lagi

WFHI ki support team se baat karte waqt mujhe ye laga ki unka jo terminology hai, wo thoda confusing tha. Jaise ki software ke different modules ke labels thode vague the, aur during training bhi clear definitions nahi mile for certain functions. Main pehle soch rahi thi ki software use karna itna straightforward hoga, par thoda adjustment chahiye tha. Support se clarification mangi toh kuch cheezein samajh mein aayi, par mujhe laga thoda zyada detailed documentation honi chahiye thi. Wording jo use ki gayi thi, wo mere hisaab se thodi technical thi bina kisi easy to understand explanation ke. However, mujhe ye bhi laga ki support team ko apni baat samjhane me problem nahi hoti thi aur wo patiently repeat karti thi jab main poochti thi. Invoice aur payment process simple tha, aur sign-up bhi easy tha. Dialer ka use karna thoda tricky tha label ki wajah se, but database feature acha laga once main samajh gayi. Overall effort chahiye tha to understand sab terms, par support help karti rahi jab bhi doubt aaya.

Sunita DeoAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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