Labels aur wording kaafi mix up karwaye
Mujhe support se help leni padi jab main software ke kuch features jaise dialer aur database use kar raha tha. Ek achhi baat ye thi ki jab main call kar ke explain karta, toh samajh lene mein wo kaafi proactive the. Lekin jo software ke labels hain, matlab menus aur buttons, wo mujhe thode confusing lage. Kabhi kabhi main nahi samajh paata tha ki kaunse button click karne se account settings ya payment info khul jayegi. True kahu toh, manual ya onboarding mein thoda aur clarity honi chahiye thi taaki last main baar baar support ko phone na karna pade. Mera matlab hai ki ye intelligent software hai bas uska GUI thoda aur user-friendly ho toh bahut asaan ho jayega. Support team ke communication theek thaak tha, jisme patience dikha ke unhone har baar meri baat sunni. Toh overall, language aur wording thodi tricky hai par support se milke solution le sakta hoon.