1 out of 51 of 5Verified purchaseSupport and communication
Labels aur wording confusing the support mein
Mujhe lagta hai support system mein sabse bada dikkat yeh tha ki unke communication mein jo labels aur wording use hoti hai, wo mere liye clear nahi thi. Jab bhi maine kisi help ke liye call kiya, mujhe lagta tha ki woh terms aur instructions thoda complicated hain, jise samajhna mushkil ho jata hai. Kuch baar toh mujhe lag gaya ki kahin bahut technical phrases hain jo ekdam plain Hindi ya simple English mein hone chahiye thi. Support team friendly thi, par wording kaise express karte hain system mein, isme improvement chahiye. Main khud confuse ho gaya tha ki kya select karna hai aur kaise proceed karna hai.