Labels aur wording clear nahi thi, phir bhi dubara sochungi
Jab main sales aur pre-purchase process kar rahi thi, toh mujhe lagta tha ki jo wording use hui hai wo kabhi kabhi confusing thi. Labels alag alag jagah pe inconsistent lage, jiski wajah se kabhi main unsure thi ki kaunse feature ke liye exactly kaunsa option hai. Training aur onboarding thodi clear thi, lekin thoda patience lagana pada samajhne ke liye ki kya karna hai. Dialer aur database tools theek chal rahe the, par support response ko lekar main utni khush nahi thi. Phir bhi payment process simple tha aur invoice time pe mili thi, jo ek positive point tha. Overall, main dubara is process me jaungi ya nahi, thoda doubt hai. Ho sakta hai agar wording aur labels clear hote toh experience achha hota. I will consider karungi before next time, par abhi ke liye thoda hesitate kar rahi hoon.