Labels aur wording clear nahi thi
Training aur onboarding me sabse bada issue jo tha, wo labels aur wording ki clarity ki kami thi. Bahut baar aisa laga ki software ke terms mere liye confusing the aur jo instructions diye the, wo confusing labels ki wajah se clear nahi ho rahe the. Call dialer aur database ke options samajhne me dikkat aayi, kyunki unki terminology thodi ajeeb thi aur consistent nahi lagti thi. Automatic updates ka process samajhna bhi mushkil tha kyunki explanation mein simple language ka use nahi tha. Haan, telephonic support ne kuch madad ki aur invoicing and payment process clear tha, wo theek tha. Par overall, onboarding aur training mein jo wording use ki gayi thi wo mujhe clear nahi lagi, aur yeh use karne mein dikkat create karta tha. Mujhe lagta hai agar thoda simple aur straightforward language hoti toh shayad experience better hota.