Labels aur Wording Bilkul Clear nahi the
Training aur onboarding ke time mujhe jyada confusion hua kyunki jo wording aur labels use kiye gaye the, woh mujhe bilkul samajh nahi aaye. Software ke dashboard par har button aur option ka naam itna technical tha ki mujhe samajhne me bahut dikkat hui. Dialer aur database features ke samay bhi labels clear nahi the, jiski wajah se mujhe baar baar telephonic support ko call karna pada. Jo training manual mili, usme bhi bahut jargon use kiya gaya tha, jisse samajh paana mushkil ho gaya tha. Mera experience aisa raha ki agar labels aur instructions thoda simple language me hote, toh online workflow software use karna aasaan hota. Overall, mujhe lagta hai ki is software ki onboarding process ko bahut better karna hoga, warna naye users ke liye bilkul user-friendly nahi hoga yeh.