2 out of 52 of 5Verified purchaseSales and pre-purchase
Labels aur wording bilkul clear nahi hain
Mujhe WFHI ke sales aur pre-purchase process mein wording aur labels ko samajhne mein kafi mushkil hui. Jo terms use ki gayi thi, woh mujhe clearly indicate nahi karti thi ki main kya expect kar rahi hoon. Kabhi-kabhi lagta tha ki information adhuri hai, jiski wajah se mujhe decide karna tough ho gaya. Sales team se baat karte waqt bhi lag raha tha ki unhone poori detailing mujhe nahi di thi, jo ki frustrating thi. Isliye mera overall impression yeh hai ki unki labeling aur communication ko simple aur user-friendly banana chahiye tha. Agar yeh cheezein better hoti, toh main sochti ki purchase decision lena zyada asaan ho jata.