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WFHI review

labels aur wording apni ummeed se alag the, aapko sudharna hoga

2 out of 52 of 5Unverified experienceSupport and communication

labels aur wording apni ummeed se alag the, aapko sudharna hoga

I was expecting ke software ki jo terminology aur labels hongi, wo clear aur straightforward hongi, taki main bina confusion ke system samajh paun. Lekin mujhe laga ki kai baar jo instructions aur options diye gaye hain, wo confusing hai, jaise ki dialer ke button labels clear nahi the aur database ke fields bhi samajhne mein mushkil aaye. Aapko sochna chahiye ki ye terms thode aur user friendly hon. Jab maine support ko call kiya, toh unhone bhi thoda sa alag alag tarike se samjhana shuru kiya, jo thoda aur confusion badhata hai. Main yeh nahi keh rahi ki support ne help nahi ki, lekin jab aap khud ke liye samajhna mushkil ho tab aapko asaani se cheeze batani chahiye. Overall, mujhe laga ki aapki communication aur labels kaafi better ho sakte hain, kyunki isse naye users ko training jaldi complete karne mein madad milegi aur wo software ko smoothly chala payenge without unnecessary disruption. Thode changes se yeh process aur effective ho sakta hai jo main expect karti thi.

Rashmi MohanBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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