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WFHI review

Labels aur terminology samajhne me thoda confusion, overall feel thik tha

3 out of 53 of 5Unverified experienceTraining and onboarding

Labels aur terminology samajhne me thoda confusion, overall feel thik tha

Mai soch raha tha jab training shuru hui, ki jo labels aur terminology use kar rahe hain woh straightforward honge, par kaafi baar mujhe laga ki kuch shabdon ka matlab clear nahi hai. Jaise dialer feature me 'call hold' aur 'call back' thoda mix ho jata tha mujhe, aur manual ke instructions me bhi thoda ambiguity thi. Database ka feature acha laga, lekin form fields ke naam thode ajeeb lag rahe the, jinse main confuse ho gaya ki kis type ka data enter karna hai. Onboarding flow me steps thik thik sequence me the, lekin kabhi kabhi labels se clear nahi hota ki agla step kya hai. Support team help karti thi jab maine poocha, lekin mujhe nahi lagta ki unhone ye confusion completely door kiya. Overall, mujhe lagta hai ki process thoda rough around the edges tha aur training ke wording par fir se dhyaan dena chahiye, tabhi overall feel zyada smooth banegi, warna ye thoda lukha lagta hai.

Nakul SubramanianChandigarh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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