Labels aur phrasing ke wajah se samajh nahi aaya
Main support se contact kar rahi thi jab mujhe software ke kuch features samajh nahi aa rahe the. Par jo wording aur labels diye gaye the, wo proper understandable nahi the. Matlab, kai baar main sochti thi ki button kis cheez ke liye hai, because naam clear nahi tha. Yeh confusion mere liye thoda frustrating tha. Support team ne tickets toh reply kiye, par har baar mujhe lagta tha ki unka jawab bhi mainly technical jargon se bhara hua tha, jo samajhna mushkil tha. Sign-up process main mujhe thoda clarity mili thi lekin rest kaafi confusing tha. Agar labeling aur wording simple hoti toh shaayad main zyada asaani se use kar pati. Overall, mujhe lagta hai ki communication aur interface dono me simple terms ka istemal zaroori hai, warna users ko dikkat hoti hai features samajhne me.