Labels aur instructions samajhna surprising tha
Support se contact karne ke baad mujhe laga ki shayad mujhe thoda zyada clarity milegi lekin labels aur wording on the software kaafi confusing nikle. Pehle maine dialer setup karne ki koshish ki, par buttons par jo shabd likhe the woh mere liye clear nahin the. Uske baad training video start ki, par uska bhi explanation plain English mein nahi tha, jis wajah se mujhe har step ko bar bar rewind karna pada. Sign-up process mein bhi, invoice ke terms samajhna thoda mushkil hua, kyunki koi detailed description nahi thi that explained charges clearly. Jab maine telephonic support se baat ki, toh unhone bhi kuch terms casually use kiye jo common user ke liye confusing ho sakti hain. Overall, mujhe laga ki wording kaafi technical hai aur shayad thoda simple banaya ja sakta hai user ke liye. Ye ek surprise tha mere liye kyunki main expect kar rahi thi ki onboarding aur communication easy hoga, par zyada pareshani hui labels samajhne mein aur clear instructions na hone ki wajah se.