2 out of 52 of 5Verified customerSupport and communication
Labels and words felt confusing overall
The support communication was mostly unclear and often confusing. Labels on the dashboard did not match what I was expecting, which made it difficult to navigate the software. Even when I contacted telephonic support, their explanations felt rushed and not fully aligned with the software’s actual functions. The wording throughout was inconsistent, leaving me unsure what some buttons or features were supposed to do. Overall, it felt like a poorly designed experience that lacked clarity at every turn. Only the basic contact info was clear and correct. Beyond that, the whole thing felt frustrating rather than helpful.