Labels and words bilkul confusing the, sach bolu toh
Yaar, main bataun toh mujhe toh software ki support se baat karke bade confusion hua. Jab main call kar raha tha, unke terms aur labels bilkul samajh nahi aaye mujhe. Dialer pe jo options the, ya database ke fields, unka jo naming hai, wo itna ajeeb aur complicated tha ki maine apne doston se help leni padi. Support waale bhi kabhi kabhi itna technical bolte the ki aur confused ho jata tha main. Mujhe laga tha ki training aur onboarding mein shayad ye sab clear kar denge, par nahi hua. Payment process thoda theek tha lekin sign-up mein mujhe samajh nahi aaya ki kaunse payment kaise karna hai. Tumhare software mein transparency honi chahiye thi, par lagta hai ki tum log ne simple language avoid ki. Aise lagta tha jaise mujhe khud research karni pad rahi ho. I thought help milega, par ye wording aur communication mujhe bahut surprising laga aur disappoint bhi. Agar ye sab improve hota toh main zarur use karta aage bhi.