Labels and wording were confusing, unlikely to use again
In my experience, the billing and payments setup was quite confusing because the labels and terms used weren't very clear. From the start, I struggled to understand what exactly each invoice or payment step referred to within the portal. The system mixes terms that don’t align with general accounting practices, which made me unsure if I was doing things correctly. That said, I will grant the invoicing interface seemed stable and it did send the necessary notifications without fail. Despite this, the overall labeling felt inconsistent and sometimes misleading. For example, the payment confirmation buttons had wording that could be interpreted in multiple ways, making me hesitate before confirming charges. When trying to verify my payment history, it was not straightforward due to these ambiguities. I believe clearer and more intuitive language for billing terms would greatly enhance the process. Given these issues, I am unlikely to use the platform again because income tracking is important to me and the confusion here created unnecessary extra work and worry. Hopefully, future updates address this since clarity could make a big difference.