Labels and Wording wasn’t very clear, honestly
I found the way support labeled things and the wording they used on the software a bit confusing. At first, I assumed the words would be straightforward and match the actual tasks I needed to perform, but often I had to pause and think, 'Is this really what I should click here?' Some terminologies seemed mixed up, and that made navigating the dashboard harder than necessary. That said, when I contacted support, they were polite and did eventually clarify what I needed to do, though it took a while to get past the confusion. I’d say the database feature itself worked fine, and I liked how automatic updates install quietly without interrupting my workflow. Still, clearer labels would have made the learning curve less steep. I’d tell a friend that while the system has potential, it isn’t the most intuitive when it comes to communication, so be prepared to spend some time understanding it.