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WFHI review

Labels and wording totally threw me off

2 out of 52 of 5Verified purchaseSales and pre-purchase

Labels and wording totally threw me off

Honestly, I had a good laugh at some of the wording used throughout the setup process. I mean, I was just trying to figure out what everything meant, and the labels on buttons or fields didn’t always make sense. I thought I was just being slow, but then I checked with the telephonic support, and even they seemed to get what I was confused about. The payment process felt more straightforward once I got past the weird terminology, thankfully. Overall, the sign-up was okay but I was surprised at how unclear some of the instructions were. I guess I expected a bit more consistency or clarity in the way options were named. The training helped somewhat, but if I'm honest, I felt like I was chatting with a friend trying to explain what seemed obvious. It was a bit frustrating but manageable.

Ira Jeevan SatheLakshadweep, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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