Labels and wording totally confusing, support didn’t clear it
I was actually excited to try WFHI but after diving in, the labels and wording in the software were so confusing that I couldn’t really figure out what was going on. The dashboard terms didn’t make much sense, and I wasn’t sure which button did what. I tried calling support, hoping they would explain things better, but their explanations also felt very unclear and often not related to my exact questions. It felt like they were using jargon that only made me more lost. The training materials didn’t help much either because they assumed a certain level of understanding that I didn’t have. I wanted to keep going, but the whole experience ended up frustrating me a lot. If the wording and interface were clearer, I know this could be a lot better, but as it stands, it was just not working for me.