labels and wording sometimes helpful but mostly confusing
I was kind of hoping the labels and wording in the sales and pre-purchase section would be straightforward but it turns out they are a mix of okay and messy. Some terms used in invoices and database fields made sense and felt logically placed, which was good because it helped me get a sense of what to expect. But on the other hand a lot of labels felt either vague or too technical without explanation, making navigation a bit of a guessing game. Also some buttons led to unexpected places or terms that didn't quite fit the context well enough. Calling tools behaved fine mostly but the lack of clarity in the wording made it tricky to use features confidently. Telephonic support could explain things but sometimes only after a long wait. So overall I'd say the positive was the partially helpful labels but the confusing parts unfortunately left me less than thrilled with the experience on the sales front.