2 out of 52 of 5Verified customerSupport and communication
Labels and wording samajhne mein itni mehnat lagi
I spent quite some time trying to figure out the support and communications because the labels on the software weren’t always clear to mujhe. For example, maine dekha ki 'Database Sync' aur 'Auto Update' options ke terms thode confusing the, aur mujhe baar-baar guide dekhna pada taaki samajh saku ki exactly kya karna hai. Support messages bhi sometimes generic lagti thi, jo mere sawaalon ka direct answer nahi deti thi. Woh jo telegram ya telephonic support ka option hai, usko access karna itna straightforward nahi tha mere liye. Lagta hai ki thoda aur simple aur understandable wording help karega bohot users ko, kyunki abhi main thodi frustrated ho gayi thi overall trying to communicate what was needed effectively.