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WFHI review

Labels and wording pe thoda zyada mehnat karni padegi aapko

4 out of 54 of 5Unverified experienceSales and pre-purchase

Labels and wording pe thoda zyada mehnat karni padegi aapko

Signing up and understanding the product was mostly fine, but I found certain labels and terms confusing at first. For example, jab main dashboard mein filters use kar raha tha, kuch options ke names clear nahi the, aur mujhe sochna pada ki ye function exactly kya karega. Baaki to interface user-friendly tha, lekin thoda focus jargon ko simplify karne par chahiye. Payment process was okay but invoices mein bhi kuch terms the jo thoda alag lage from what I expected in a billing system. Sales team ne koshish ki samjhane ki, par kabhi kabhi woh bhi terms ko clarify karte waqt hesitate karte dikhaye diye. Dekh ke lagta hai yeh sab thoda aur standard hona chahiye, especially for new log jo pehli baar use kar rahe hain. Overall effort itna tha ki initially mujhe software samajhne mein waqt lag gaya even though end result positive tha. So, better labeling would help a lot in reducing confusion during setup and pre-purchase queries.

Sandeep MathewPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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