Labels and wording pe mujhe thodi hawa lagi thi, honestly
Jab maine WFHI ke software aur sales process ko dekha, toh mujhe laga ki sab clearly labelled hoga jaise doosron mein hota hai. Lekin jaise hi maine sign-up kiya, mujhe samajh aaya ki kuch terms aur labels confusing hain, for example jo database ka feature hai, uske naam aur options itne straightforward nahi the jitna main expect kar raha tha. Set-up ke dauran training materials thode complicated lage, especially jab call dialer se connect karne ki baat aayi. Par support team ne achha respond kiya jab maine help mangi aur unhone baar baar samjhaya, jo ek relief tha. Payments aur invoice process mein koi dikkat nahi hui, woh toh bilkul clear tha. Overall, mujhe thoda ajeeb laga ki labels aur software ke kuch hisse itne intuitive nahi the, par support aur baki cheeze thik-thak thi.