3 out of 53 of 5Verified customerSoftware and access
Labels and wording: okay but could be clearer
I found the wording used across the software to be somewhat inconsistent, and the labels were occasionally confusing. For example, some parts of the dashboard referred to ‘calls’ in generic terms, while other sections specified ‘dialer activities,’ which wasn’t immediately clear if they were the same or different. On the other hand, the database feature’s labels felt reasonably straightforward, which helped me manage contacts better. It’s possible that with more use, I’ll get used to the terms, but initially, it made navigation a bit slower and required extra attention. So my verdict is that it’s functional but definitely not as intuitive in wording as I would prefer it to be.