I noticed that while some labels in the software were clear, others felt misleading or confusing, wh
I noticed that while some labels in the software were clear, others felt misleading or confusing, which slowed my progress. For example, the database feature was named in a way that didn’t immediately describe its functions, causing me to hesitate before clicking. On the other hand, the calling tools’ interface used familiar words which helped, and the invoicing process had fairly self-explanatory buttons. Despite these positives, the inconsistent phrasing made me guess what certain options might do, complicating what should have been smooth navigation. Overall, while there are some decent wordings, I think the textual elements require a more thoughtful overhaul to be truly user-friendly for newcomers.