Labels and wording ne thoda confuse kiya mujhe
Maine poora onboarding flow poora karne ki koshish ki aur mujhe ye pata chalna tha ki software ke different buttons aur options ka matlab kya tha. Lekin, honestly, labels itne clear nahi the jese expect karta tha. Jaise ki 'Dialer' ka icon thoda different lag raha tha, uska matlab pehle samajh nahi aaya, mujhe baar-baar descriptions check karne pade. Support ke saath baat karne ka try kiya, par responses mujhe itne helpful nahi lage, unhone bhi specially wording ko simplify nahi kiya. Training session mein bhi ye cheez mujhe surprise kiya kyunki unhone jo terms use kiye, wo thode technical the without clear explanation. Kilkul unha parts ke alawa, database setup thik tha, usmein koi confusions nahi thi. Mujhe thoda ache se step-by-step explanation mila hota toh zyada asaani hoti. Lekin mujhe ek cheez achhi lagi ki automatic updates smoothly chal rahe hai, koi interruption nahi hota kaam mein. Overall mujhe support aur communication mein clarity ki zarurat thi aur labeling ko simple banana chahiye tha. Software ke kaam karne mein itna problem nahi tha lekin jab labels mage confusion create karte hain, tab user experience kharaab hota hai.