2 out of 52 of 5Verified customerSales and pre-purchase
Labels and wording mostly confusing
The sign-up process started off simple enough, but as I progressed to the invoicing and payment steps, I found the labels and wording quite ambiguous. Terms were used inconsistently across screens, which made it unclear whether I was selecting the right options or not. The database feature also had multiple tabs with unclear names, adding to the confusion. While the automatic updates seemed to work fine, the lack of clear instructions really slowed me down. The telephonic support was okay, but I struggled to explain what I meant because the terminology wasn’t matching. Overall, the experience felt frustrating due to poor clarity in language and layout.