Labels and wording made sense - simple enough
I’ve been going through the support and communication channels to understand how they present the information and whether I’d find it easy or confusing. Honestly, the wording used in the labels and help documents made sense to me. There were moments when I paused to think if something could be clearer or less technical, but overall, the way the software’s features were named didn’t feel overwhelming. I think in some training parts I wasn’t 100% sure if I was using the database or the dialing tool properly because the labels overlapped a bit in meaning, but calling support helped clear up those doubts. The invoicing section’s terms and steps were clearly described so I didn’t have to second guess. I would say, straightforward enough to get started with no huge hurdles, though some terms might take a few tries to get comfortable with. So my verdict is positive even if not perfectly crystal clear on everything right away.