labels and wording made me rethink effort
Hey, so seriously the onboarding was a bit of a mixed bag. The training videos were okay but sometimes the wording felt kinda off, like they used terms in a way that confused me a lot. I had to pause and replay several parts just to get what they meant. The labels on the dashboard weren’t always clear either, which slowed me down big time when I was trying to set up the calling tools. It felt like sometimes the instructions assumed I knew too much already, which was frustrating because I’m pretty new to this stuff. I liked that the training covered all the processes from signing up to invoicing though, which gave a full picture but honestly I had to put in extra effort to make sense of it all. Overall, it was kinda exhausting trying to connect all the dots myself. I’m not sure if it’s me or the way things were worded, but I’d say it needs a bit more polish. Not sure if I’d wanna do this onboarding thing from scratch again soon without some changes. Made me think a lot about how much time and patience it takes in the beginning to get going.