Labels and Wording Left Me Scratching My Head
Hey, just wanted to share how weird I found some of the labels and wording in the WFHI system — totally different from what I was expecting. Like, I get sign-up and payment are supposed to be simple, but some of the terms used in the dashboard felt unintuitive and confusing at times. It kinda surprised me that with all their training, they didn’t nail down clearer instructions or labels. The dialing and database tools were alright, but I found myself second-guessing what a few buttons actually meant. I called support a couple of times, and while they were helpful, I felt like a casual user might get overwhelmed without clearer wording. Also, the automatic updates didn't seem to come with enough explanation about what changed, so that was a little off for me. I guess it’s mostly okay, but the way things were worded threw me off more than I expected, honestly.