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WFHI review

labels and wording felt incomplete

2 out of 52 of 5Verified purchaseTraining and onboarding

labels and wording felt incomplete

I was using the training material and found that some of the labels on the dashboard and buttons just didn’t make sense. It felt like whoever designed the wording skipped testing it with actual users maybe. The instructions didn’t fully explain what some terms meant, which made it confusing to figure out next steps on onboarding. Sometimes I found myself guessing what a button would do or how the invoice process would work because the text was missing or just too vague. Training videos were okay but lacked clear explanations for parts I needed most. I really think a thorough review of the wording and clearer labels would help a lot for new users. Currently, it feels like something important was missing that would make the whole process smoother and less frustrating.

Aruna IyerArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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