Labels and wording didn’t match what I expected at all

Labels and wording didn’t match what I expected at all

I expected the support interface to be straightforward with standard terms, but honestly, many labels were confusing. The buttons and instructions often seemed to use language that didn’t match typical support platforms I’ve seen before. For example, what I thought would be a ‘help’ section was named something different, which slowed me down considerably. I found it hard to navigate because the naming didn’t align with my expectations, unlike other tools I’ve used. Maybe it’s a minor thing, but when you want quick solutions, this mismatch can be really frustrating. I told a friend it was more confusing than helpful because of these odd word choices.