Labels and Wording Did Not Work Well for Me
I found the wording in the software and its promotional material somewhat confusing, which hindered my initial enthusiasm. The sign-up process was straightforward enough, but understanding exactly what some features were meant to do was a challenge. For example, terms related to 'dialer' and 'database' functions were not clearly differentiated, leading to some trial and error in the early days. While I appreciated the attempts to keep the invoicing language simple, the labels sometimes felt inconsistent or vague, causing me to hesitate before proceeding with payments. On the plus side, the automatic updates generally improved system stability without my needing input, so I won’t complain there. The telephonic support tried to clarify these points, but I still wished the software had more intuitive labeling. Ultimately, I felt the confusing choice of words made the pre-purchase and training stages a bit frustrating overall. For those who prefer clear, no-nonsense instructions, this might pose a challenge. My advice would be to spend extra time reading through explanations carefully before committing, as the labels don’t always convey the intended functionalities on first glance.