Labels and Wording Confused Me More Than Helped
I have been using the software for a while now, but honestly, I am still not sure if the wording on the dashboard and the labels in the caller interface make sense. Sometimes, the terms used seem ambiguous, which makes navigating or understanding some features tricky. I guess I thought it would be more straightforward, but some labels appear overloaded with different meanings depending on the context. For example, the word "Session" Was used a few times in different modules, and I'm not sure if it meant the same thing every time. When I tried asking support about this, the explanation was somewhat unclear as well. Basically, I find myself guessing what the software is trying to communicate rather than feeling confident. So if I were to sum it up to a friend, I'd say it's a bit confusing with its language and could benefit from clearer terms and consistent wording throughout the platform.