Labels and wording bilkul confusing thi yaar
Yaar, honestly main expect kar raha tha ki support aur communication mein thodi clarity milegi but jo words aur labels use karte hain, woh confuse kar dete hain. Jaise training ke modules ke naam itne precise nahin hai, I kept wondering ki kis step ke baad kya karna hai. Matlab, dialer or call tools ke naam aise hain jo shayad thode beginners ke liye straightforward na ho. Support ko call kiya, toh pata chala labels ke wajah se woh bhi thodi der lagate hain clarify karne mein ki main kis baare mein baat kar raha hun. Matlab main soch raha tha ki jo steps honge, wo simple aur clearly labelled honge, par yeh sequence thodi mess thi. Invoicing bhi thodi chaotic lagi because labels easily understandable nahi the. Overall, mujhe laga ki yeh system thoda jyada polished hona chahiye tha taaki koi bhi easily samajh jaye ki kya karna hai.